Speaking to One Person or a Roomful
22 min, 2010, Training Network
What is the one thing that helps people climb up that ladder of success more predictably than anything else? Aggressiveness? Nope. Putting in the most hours? Heck no! It's the ability to say the right thing, and say it well, even under difficult circumstances. In this video, you'll discover how to enhance the two most primary communication tools: your tone of voice and your body language.