Communication & Conflict Resolution

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  1. Dealing and Communicating with Parents

    22 Minutes, 2014, Video Communications
    • DVD$299.95
    SKU: 3201
    How would your drivers react if an angry parent boards their bus? Are they trained to communicate with parents from other cultures? What does it take to diffuse a volatile situation? These questions and many more are answered in this ...
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    Dealing and Communicating with Parents
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  2. Communicating for Results - How to be Clear, Concise & Credible

    17 min, 2013, Training Network
    • DVD$249.95
    SKU: 2582
    No matter what your role in the organization, communicating effectively is vital to getting things done and working productively with people. This program will help you offer ideas with credibility, connect with your audience, focus on ...
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    Communicating for Results - How to be Clear, Concise & Credible
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  3. Personal Hygiene in the Workplace

    6 min, 2011, Safety Source
    • DVD$299.95
    SKU: 2846
    Of all the very human issues that we find in workplaces around the world, one of the most common, and most sensitive, is that of Personal Hygiene. It can make or break a person's success at their job, and it can cause discomfort and ...
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    Personal Hygiene in the Workplace
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  4. How to Resolve Conflict at Work

    18 min, 2010, Training Network
    • DVD$249.95
    SKU: 2603
    Whether it's trying to satisfy customers who expect the impossible or co-workers who ask too much, you deal with conflict every day in the workplace. You may not even realize it. With the scenarios presented in this program, you will learn ...
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    How to Resolve Conflict at Work
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  5. Communicating With Customers

    21 min, 2010, Training Network
    • DVD$249.95
    SKU: 2583
    The average organization loses up to 30% of its customers due to poor customer service: Don't be among them! This best-selling program is for managers and staff who service customers and reveals how you can keep customers coming back by ...
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    Communicating With Customers
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  6. Don't Shoot the Messenger

    22 min, 2010, Training Network
    • DVD$249.95
    SKU: 2591
    If your co-workers could be arrested for inconsiderate behavior, would they get a life sentence? In this brief video, your managers and employees will learn how to "arrest" bad workplace behavior. It teaches how to avoid common violations ...
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    Don't Shoot the Messenger
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  7. Power Writing - Techniques for Success

    23 min, 2010, Training Network
    • DVD$249.95
    SKU: 2614
    Writing might be the least favorite part of your job. But good writing skills make you more valuable to your organization, confident about your job skills and more likely to advance in your career. And as the volume and speed of business ...
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    Power Writing - Techniques for Success
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  8. How to Communicate Clearly & Effectively With Employees

    20 min, 2010, Training Network
    • DVD$249.95
    SKU: 2600
    Remember the best boss you ever had? It's a good bet that he or she was an excellent communicator. Communicating clearly and effectively is probably the most important--and perhaps most difficult--responsibility of any manager. This ...
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    How to Communicate Clearly & Effectively With Employees
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  9. Communicating with People on the Job

    25 min, 2010, Training Network
    • DVD$249.95
    SKU: 2584
    With this video, you can now make everybody in your organization an effective communicator. Disagreements, missed deadlines, costly mistakes and other difficult situations happen due to ineffective communication. Learn how to handle ...
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    Communicating with People on the Job
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  10. Powerful Ways to Persuade People

    25 min, 2010, Training Network
    • DVD$249.95
    SKU: 2615
    Persuasion isn't a character trait that only some people are born with, or a gift that only charismatic salespeople or politicians possess. It's a simple skill that anyone can develop and master. Getting bosses, colleagues and customers to ...
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    Powerful Ways to Persuade People
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